It has raised a few questions about booking flower with me, that I thought I would answer - I guess it can coincide with booking with any independent florist. It's the question of "what happens if you have an emergency and can't deliver my flowers?"
I have already told my clients, that unless I am on my death bed, you will be receiving your flowers. I am very dedicated to my passion and you have to keep in mind that this is my job. It's just not a fun 'hobby', this is my profession. You should expect the same professionalism in every aspect (product, design, delivery, set up, etc.) with an independent florist as you would at a retail operation.
But, things can happen... In the event that something does happen to your florist, ask their back up plan. I myself have surrounded myself with creative colleagues that are fully capable of completing bouquets and getting them delivered to the appropriate locations.